When it comes to appliance care, extended warranties, and repair services, & General (DomesticD&G) is one of the UK’s most trusted companies. Millions of customers rely on them to protect household appliances, electronics, and boilers. However, when you need help with your plan, repairs, or payments, the first question is: What is the Domestic and General phone number?
This article will guide you through the main Domestic and General contact numbers, how to use them, and alternative ways to get in touch.
What Is the Domestic and General Phone Number?
The general customer service phone number for Domestic and General is:
📞 0333 000 4966 (UK helpline)
This number connects you to the D&G customer care team for most inquiries, including:
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Questions about your policy or plan
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Booking a repair
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Cancelling or renewing a plan
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Payment and billing issues
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General customer support
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Domestic and General Contact Numbers by Department
Here are some useful numbers you can use depending on your needs:
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Customer Support: 0333 000 4966
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Sales and New Plans: 0800 561 4496
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Boiler Care Services: 0333 000 4966 (same as main support)
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Claims and Repairs: Call the number listed in your policy documents or use the online repair booking system.
⏰ Opening Hours:
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Monday to Friday: 8am – 8pm
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Saturday: 9am – 5pm
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Sunday: Closed
Alternative Ways to Contact Domestic and General
While the phone number is the fastest way, you can also contact D&G through:
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Website: www.domesticandgeneral.com
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Access your account
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Book or track a repair
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Manage your plan online
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Live Chat: Available on the website during office hours.
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Email: Many queries can be resolved via the online contact form.
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Post:
Domestic & General,
Leicester House, 17 Leicester Street,
Bedworth, Warwickshire CV12 8JP
Why You Might Need the Domestic and General Phone Number
Here are the most common reasons customers call D&G:
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Repair Requests – If your washing machine, boiler, or TV breaks down, you can book a repair.
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Policy Questions – To confirm what’s covered under your plan.
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Renewals – To continue coverage for your appliances.
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Cancellations – If you no longer need protection.
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Complaints – To raise service issues or discuss claims.
Tips for Calling Domestic and General
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Have your policy number or reference number ready.
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Call during non-peak hours (mornings or late afternoons) for shorter waiting times.
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Use the website or live chat if your query is simple, like updating payment details.
FAQs About Domestic and General Phone Number
Q1: Is the Domestic and General phone number free?
No, the number 0333 000 4966 is charged at standard UK call rates, usually included in mobile or landline bundles.
Q2: Can I call Domestic and General from abroad?
Yes, but you should check your plan documents for the international contact number. Charges may apply.
Q3: Can I cancel my plan over the phone?
Yes, you can cancel by calling customer support. They may also guide you through online cancellation.
Q4: Do Domestic and General have 24/7 support?
No, they operate during office hours only. However, you can book repairs online anytime.
Conclusion
The Domestic and General phone number (0333 000 4966) is the quickest way to reach customer service for help with appliance protection, repairs, and policy management. Whether you need to book a repair, renew your plan, or cancel a service, their helpline and website make it easy to get support.
If you’re a D&G customer, keep this number handy to save time the next time you need assistance.
